How Can I Add My Own Email Address?
After your subscription to a Pro plan is validated, set up your address with the following steps:
Log in to your marketplace as an administrator.
Open your Admin panel.
Click the Site setup icon
Open the outgoing email setting under the channel settings.
Enter your "Sender name" and "Sender email address".
Click the "Send verification email" button.
How Can I Edit The Outgoing Email Address?
You can go to the outgoing email settings and update the email address.
A verification email will be sent to your old email address, on confirming another verification email will be sent to the new email address on confirming the updated email address will be ready to use.
How Can I Edit The Sender's Name?
You can go to outgoing emails settings and update the Sender name. This will be activated immediately.
Can Users Reply To This Address?
Yes, anyone who receives an automatic email from your marketplace will be able to reply to it. Your users will sometimes try to contact you via this channel, so it's a good idea to check it regularly.
Outgoing Email Addresses Are Used For Which Purpose?
Lots of emails are sent from your marketplace.
For example
Signup Email
messages from administrators,
Notifications during a transaction,
Notifications on creating listings,
Free Plan Users And Outgoing Email Addresses
By default and for trials, basic and pro plans, emails are sent from [email protected] With a Professional plan, you can use your own address instead.