1. What is Instant Booking?
Instant Booking is a feature that allows customers to confirm a booking immediately without waiting for provider approval.
When Instant Booking is enabled, the booking is automatically approved as soon as the customer completes the payment during checkout. This creates a fast, seamless, and hassle-free booking experience for customers while reducing manual effort for providers.
Instant Booking is ideal for providers who want to accept bookings automatically without reviewing each request manually.
2. How to Enable Instant Booking?
Instant Booking can be configured at two levels:
Order Type level (Admin-controlled)
Individual Listing level (Provider-controlled)
The available booking options for providers and customers depend on how the Admin configures the Order Type.
A. Enable Instant Booking for an Order Type (Admin Level)
Admins control which booking methods are available under each order type.
Steps:
Log in to the Console Panel
Go to Listings → Manage Order Type
Click Add Order Type or edit an existing one
Enter all required order type details
Under Booking Type, choose one of the following:
Instant Booking only
Instant Booking + Request to Book
Save the changes
Booking Type Behavior:
If Admin selects only Instant Booking
Instant Booking becomes the only available option
Providers cannot choose Request to Book
Customers can only book instantly with automatic confirmation
If Admin selects both Instant Booking and Request to Book
Providers can choose their preferred booking method
Selection can be made while creating or editing a listing
Customers will see the booking option chosen by the provider
This configuration applies to all listings created under that order type.
B. Enable Instant Booking for Individual Listings (Provider Level)
Providers can choose the booking method only if multiple options are enabled by the Admin at the order type level.
Steps:
Go to Add Listing
Select the relevant Order Type
Fill in all required listing details
Under Booking Type, choose:
Instant Book (if enabled by Admin)
Request to Book (if enabled by Admin)
Click Post Your Listing
If Instant Booking is selected, customers can book the listing instantly without approval.
If Request to Book is selected, the booking will require provider approval.
3. How Does Instant Booking Work?
When Instant Booking is enabled for a listing, the booking process is fully automated.
Customer Booking Flow:
Customer selects the required date, time, or duration
Proceeds to checkout and completes the payment
Booking is:
Instantly confirmed on the screen
Sent via email notification (if enabled)
No manual approval is required from the provider. The system automatically confirms the booking in real time.
Summary
Instant Booking provides a fast and efficient booking experience by eliminating approval delays. Admins have full control over available booking methods at the order type level, while providers can choose their preferred method when multiple options are enabled. This flexible setup ensures both platform control and provider convenience.